Get To Know Laura

Learn More About

My name is Laura Balzer and I own The Mama Coach in Pensacola, Florida. I’m so excited to begin this journey with you! I have been a registered nurse since 2005 and worked in the Neonatal ICU as a new graduate. I have also worked in the Newborn Nursery in Labor & Delivery and in an OB/GYN office. Having lived all over the Southeast, my family and I have called Pensacola home since 2019 and love the community we have found here.

Babies are the reason I went back to school to become a nurse after receiving my four year undergraduate degree. Since I, myself, was a baby I have been drawn to caring for children in the newborn and toddler stage. Once I received my nursing license and began working I realized that not only did I love caring for babies but I also loved helping and educating mothers and fathers who were about to take their newborn home. However, after our third child was born we realized that working outside the home would not be ideal for me. That’s where The Mama Coach comes in. The Mama Coach provides a way for me to be home with my kids, go to school programs and sports events and still use my nursing license and skills to support others.

In 2009, I became a mom to our twins through adoption and in 2019 I was shocked to realize I was pregnant with our third child (not to mention that we were moving mid-pregnancy to a new city!). My story includes infertility, adoption, twins, and what the medical community loves to call a “geriatric pregnancy.” I love sharing our story and I can’t wait to hear yours. I would be honored to walk with you through whatever struggles you are experiencing or the unknown of expecting a new baby. My job is to listen, educate and support you and your family. I want to make this experience as easy and enjoyable for you as I can. We are meant to live in community with each other and that means leaning on others’ help when motherhood gets hard.

The Mama Coach Mission Statement

To guide families through every stage of their parenting journey, by providing evidence informed education infused with nonjudgmental support, compassion, and empathy.

Our vision

To become a recognized global team of healthcare professionals utilizing innovative practices, and committed to improving the quality of life for families as they grow and evolve over time.

Core Values


Our job as healthcare professionals is to listen to your priorities and goals as a parent. We will walk beside you and share in your challenges and your triumphs, and we promise to support you with empathy, compassion, and respect.


As you move through your parenting journey, certain stages can feel overwhelming at times. We value creating a shared community, online and in our cities, where you are always welcome.


Diversity and Inclusion

We support all families — as we believe every family is completely unique and deserves access to quality support. We will continue to learn and listen, ensuring our brand is thoughtful as well as inclusive.


You can expect us to provide you with evidence informed information in a professional manner. As healthcare professionals, we will treat your family as unique, provide individual assessments, and determine the best plan of care to meet your educational needs.

Frequently Asked Questions

Good question!  We are called The Mama Coach because years ago, when Carrie’s first boy was very small, she often wondered out loud to herself, “Where is my Mama Coach?” and “I need a Mama Coach!”.  Carrie searched and searched for qualified support and realized there was a need for qualified support for new families. We recognize that our name can give the impression that we only serve moms, but we will continue to work and learn to ensure our messaging is clear that all people are welcome here. Parents carry a heavy load, and do it with grace.  All parents deserve support, and The Mama Coach is the answer you’ve been searching for.  

We do not just support moms — we help ALL people.  All are welcome here, and we are committed to providing you with quality support, no matter your gender or family dynamic.  As we learned in nursing school, your family is who YOU say they are.

We get asked this one all the time.  As Registered Nurses, having merely one method does not align with how we were trained in University to utilize the nursing process.

The Nursing Process is defined as, a “systematic approach to care using the fundamental principles of critical thinking, client-centered approaches to treatment, goal-oriented tasks, evidence-based practice (EDP) recommendations, and nursing intuition.  Holistic and scientific postulates are integrated to provide the basis for compassionate, quality-based care” (*1).  

Simply put, we will assess your child using our nursing training to determine the best way to help your family reach their goals, walking beside you all the way.  You can choose us with confidence, knowing you have picked the most qualified resource to support your family’s journey.

*1 – (Toney-Butler TJ, Thayer JM. Nursing Process. [Updated 2020 Jul 10]. In: StatPearls [Internet]. Treasure Island (FL): StatPearls Publishing; 2021 Jan-. Available from:

Yes.  As Registered Nurses, we have years of training on where to access credible guidelines and information. All of our programming is based on extensive research from credible sources.

As Registered Nurses, it is our professional obligation to manage client records and confidential information properly.  We use an Electronic Medical Record (EMR) that is compliant throughout North America.  Even though we share the same brand, we are all independent Registered Nurses with our own private practices. As such, we each have our own EMR that is private and secure. We do not share EMR or client information between one another without consent.

Often they are — the answer largely depends on where you live and what your private insurance covers.  For example, in Canada, our services are covered under ‘Lactation’, ‘Registered Nurse Services’ or ‘Health Spending Accounts’.  In the United States our services can be covered as well, through HSA or FSAs.  Reach out to me for more information.